Skip to content
LawnFlow

How do I get help?

Text Jack on 0484 243 766 or email support@lawnflow.com.au. You’ll get a real person: Jack, who builds LawnFlow.

Free setup help

Section titled “Free setup help”

Getting your customers in is the biggest job on day one, and you don’t have to do it alone. Send your spreadsheet, tell us you’re on Xero, or say they’re all in a notebook. We’ll help you load them and plan your first week.

New accounts see the same number inside the app, on the cards that help you load your customers and plan your first week:

The Plan your first week card, which ends with Jack’s number and an offer to help you set up.

What to send

Section titled “What to send”

The quicker we can see what you see, the quicker it’s fixed:

  1. A screenshot of the screen you’re stuck on. On an iPhone, press the side button and volume up together.
  2. What you were trying to do, like “add a customer”, “send an invoice”, “plan Tuesday”.
  3. What happened instead, and any message LawnFlow showed.
  4. Your business name, so we can find your account.

Please don’t send your password. We’ll never ask for it.

Is there a help guide?

Section titled “Is there a help guide?”

You’re reading it. Search at the top of the page, or start from LawnFlow help.

Section titled “Related”